We use KDP and Createspace to produce books, simply because they are the best method to get seen online and have the best quality books when combined with our expert designers’ knowhow on formatting and cover design.
We do not accept book covers or artwork from authors for book covers.
We do not usually accept edits by other book editors for quality control reasons.
We work with partner suppliers in Holland, UK, and Australia, as well as many in the US.
We operate within Amazon Guidelines, and we have no control over the customer reviews your book receives.
Amazon has absolutely no rules about how much you advertise your book to readers (as long as this does not include any reviewers being paid to review your book), and in fact, they want you to advertise it as much as you can, so readers buy books from their website! So your marketing campaign is completely within guidelines, and in fact, more so than many other methods offered that bloggers often say are “safe and free ways to get reviews,” such as swapping books for reviews with other authors, offering goodies and incentives for reviews, or sending free copies out to review sites.
These methods can flag your account as being full of fake reviews and your book can suffer. Often this can happen if the author and reviewer can be proved to have made contact before the review is posted. Amazon will remove books from their listings if they find bought or partial review methods on your book account. This can also include methods such as asking people you know or on forums to leave customer reviews, which can be frowned on as partial opinion by Amazon. These are grey areas we want to keep away from.
This from Amazon Terms of Service concerning author swaps:
Authors are welcome to submit Customer Reviews, unless the reviewing author has a personal relationship with the author of the book being reviewed, or was involved in the book’s creation process (i.e. as a co-author, editor, illustrator, etc.). If so, that author isn’t eligible to write a Customer Review for that book.
Amazon Guidelines say you should not include the following:
• Sentiments by or on behalf of a person or company with a financial interest in the product or a directly competing product (including reviews by publishers, manufacturers, or third-party merchants selling the product)
• Reviews written for any form of compensation other than a free copy of the product. This includes reviews that are a part of a paid publicity package*
• Solicitations for helpful votes
It is always best to have genuine customers, i.e. people you do not know at all, and have never spoken with at all anywhere either online or in real life, to leave reviews. This completely leaves you in the clear with Amazon Guidelines, which are stricter by the day. After all, customer reviews absolutely have to be impartial so Amazon can promise a genuine customer opinion.
*What we are concerned with pertaining to “a paid publicity package” is a situation whereby a company will write publicity for you, and pay copywriters to create copy that will then be purposed as Customer Reviews. Our package does not do this. We are simply advertising our authors as any other product online would, and every single review will be from a genuine customer who saw your book being promoted, bought the book, and wrote a review.
The paid reviews in this package are only featured as quotes in the Editorial Reviews section on your book page. This keeps you free of any problems or confusion about which reviews were written professionally, and which were written as a result of advertising your book by genuine customers.
We are a registered publishing house. We are not just a marketing service. See our company registration here.
We do not give advances to authors. This is because even in the real world, an author must prove themselves before they get a book deal. A typical advance is between $2000 and $5000, which must be recouped in sales and costs before you would may a cent – and then your royalties are going to be something like 20% or less.
What we do instead is ask that authors pay for their costs themselves to our in-house team. We offer this is three different ways so that you can afford it. The most you will pay is $3999 all-in. After that, you’ll be into 100% royalties. Makes sense, huh?
So we’re not hybrid. We’re something else.